Account Setup

This guide walks you through creating and configuring your Supascale account, setting up billing, and preparing for your first deployment.

Creating Your Account

Sign Up Process

1. Visit the Registration Page

   • Go to Supascale.io
   • Click "Get Started" or "Sign Up"

2. Choose Your Authentication Method

   • Email and password
   • Google OAuth
   • GitHub OAuth

3. Complete Your Profile

   • Full name
   • Company (optional)
   • Use case description

4. Verify Your Email

   • Check your inbox for a verification email
   • Click the verification link to activate your account

Account Types

Supascale uses personal accounts for individual users and small teams. All features are available with personal accounts, including:

• Unlimited server connections
• Multiple Supabase instances
• Full monitoring and alerting
• Backup and recovery features
• API access

Initial Configuration

Dashboard Overview

Once logged in, you'll see your dashboard with these main sections:

• Overview: Quick stats and recent activity
• Servers: Connected servers and their status
• Instances: Deployed Supabase instances
• Monitoring: Real-time metrics and alerts
• Backups: Backup configurations and history
• Logs: Centralized logging from all agents

Setting Up Billing

Supascale offers flexible pricing based on your usage:

1. Access Billing Settings

   • Navigate to Account → Billing
   • Choose your pricing plan

2. Pricing Tiers

   • Starter: Free tier with basic features
   • Professional: Advanced monitoring and backup features
   • Enterprise: Custom pricing for large deployments

3. Payment Method

   • Add a credit card for automatic billing
   • Invoicing available for enterprise customers

Security Configuration

Two-Factor Authentication (2FA)

1. Enable 2FA

   • Go to Account → Security
   • Choose your preferred method:
     • Authenticator app (recommended)
     • SMS verification

2. Backup Codes

   • Save your backup codes securely
   • These allow access if you lose your 2FA device

API Keys

API keys allow programmatic access to Supascale:

1. Generate API Key

   • Navigate to Account → API Keys
   • Click "Generate New Key"
   • Add a descriptive name

2. Security Best Practices

   • Store keys securely (environment variables)
   • Rotate keys regularly
   • Use different keys for different environments

Account Limits

Free Tier Limits

• 2 connected servers
• 5 Supabase instances
• Basic monitoring (24-hour retention)
• Email alerts only
• Standard support

Paid Tier Benefits

• Unlimited servers and instances
• Extended monitoring (30-day retention)
• Multiple alert channels (Slack, Discord, webhooks)
• Advanced backup features
• Priority support

Next Steps

After setting up your account:

1. Install the Agent on your first server
2. Register Your Server with Supascale
3. Deploy Your First Instance

Troubleshooting

Common Issues

Email Verification Not Received

• Check spam/junk folder
• Ensure email address is correct
• Request a new verification email

Login Issues

• Verify your credentials
• Try password reset if needed
• Clear browser cache and cookies

Billing Problems

• Verify payment method is valid
• Check for expired cards
• Contact support for billing disputes

Getting Help

• Documentation: Search our comprehensive docs
• Community: Join our Discord for peer support
• Support: Email support@supascale.io for technical issues
• Status Page: Check status.supascale.io for service updates

Next: Install the Supascale Agent on your servers.